Welcome to IT360. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.
Please read them carefully before using our website.
1. About IT360
IT360 offers women’s fashion products, including:
- Maxi Dresses
- Midi Dresses
- Mini Dresses
- Matching Sets
We reserve the right to update, modify, or discontinue products, services, or website features at any time.
2. Eligibility
By using our website or placing an order, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide is accurate and complete.
- You will use our website only for lawful purposes.
If you are using our website on behalf of another person or organization, you confirm that you have the authority to accept these Terms on their behalf.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, and other product details are accurate.
However, actual colors may appear slightly different depending on your device, screen settings, lighting, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Product Availability
Product availability may change without notice.
If an item becomes unavailable after you place an order, we may contact you to discuss available options. If we are unable to fulfill the order, we may cancel the affected item or order and issue an applicable refund to the original payment method.
5. Pricing
All prices are displayed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change product prices, promotions, discounts, and shipping fees at any time without prior notice.
A price change will not affect an order that has already been successfully confirmed, except where required by law or in cases of an obvious pricing error.
6. Orders and Order Confirmation
When you place an order, you agree to provide accurate and complete information.
After your order is successfully submitted and payment is authorized, you will receive an order confirmation email.
Receiving an order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel an order in certain circumstances, including product availability issues, payment problems, suspected fraud, or obvious pricing or listing errors.
If we cancel an order after payment has been received, we will issue an applicable refund to the original payment method.
7. Payment
We currently accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
All available payment methods will be displayed during checkout.
Payment must be successfully authorized before an order can be processed.
For additional information, please review our Payment Policy.
8. Shipping
We currently ship within the United States and internationally.
U.S. Shipping
- Shipping fee: $5.90
- Processing time: 1–2 business days
- Transit time: 2–3 business days
- Estimated total delivery time: 3–5 business days
International Shipping
- Shipping fee: $7.75
- Processing time: 1–2 business days
- Transit time: 6–12 business days
- Estimated total delivery time: 7–14 business days
Our order cut-off time is 5:00 PM ET, Monday–Friday. Orders placed after the cut-off time will be processed on the next business day.
Shipping times are estimates and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances beyond our control.
For more information, please review our Shipping Policy.
9. International Customs and Duties
International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer.
Customs processing may also cause delays beyond the estimated delivery timeframe.
10. Order Cancellation
You may request cancellation within 12 hours of placing your order, provided the order has not already entered processing.
Approved cancellations will be refunded to the original payment method.
Cancellation refunds are processed within 2–3 business days, followed by the payment provider’s processing time of approximately 3–7 business days.
For complete details, please review our Cancellation Policy.
11. Returns and Exchanges
Eligible items may be returned or exchanged within 15 calendar days from the date of delivery.
We offer free exchanges for eligible items.
Standard approved returns are subject to a 2% restocking fee based on the total value of the returned order.
Returned items must be unworn, unused, in their original condition, and have their original tags attached.
For more information about eligibility, return procedures, refunds, and timelines, please review our Return & Refund Policy.
12. Refunds
For approved returns, the returned item will be inspected within 3–5 business days after we receive it.
Once approved, the refund will be processed within 2–3 business days.
Your bank or payment provider may require an additional 3–7 business days for the refund to appear in your account.
The estimated total refund timeframe is approximately 8–15 business days from the date we receive your returned package.
13. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us at [email protected] within 7 calendar days of delivery.
Please provide your order number, a description of the issue, and clear photos of the item and packaging when applicable.
We will review the issue within 1–2 business days.
If the issue is confirmed to be caused by a product defect or an error on our part, we will provide an appropriate resolution.
14. User Accounts and Information
If you create an account or provide information when placing an order, you are responsible for ensuring that your information is accurate and up to date.
You are responsible for maintaining the confidentiality of any account credentials and for activities conducted through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
15. Prohibited Use
You agree not to use our website to:
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the operation or security of our website.
- Use automated systems to access or collect website content without authorization.
- Submit false, misleading, or fraudulent information.
- Engage in activities intended to harm our website, business, customers, or service providers.
- Use our website for fraudulent transactions or other unlawful purposes.
We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.
16. Intellectual Property
All content on the IT360 website, including but not limited to:
- Product images
- Logos
- Brand names
- Text
- Graphics
- Website design
- Product descriptions
is owned by or licensed to IT360 unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission.
17. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics services, hosting providers, and other business service providers.
Your use of third-party services may be subject to their own terms and policies. IT360 is not responsible for the independent practices, policies, or services of third parties.
18. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Temporary interruptions may occur due to maintenance, technical issues, updates, security measures, or circumstances beyond our control.
19. Disclaimer
To the extent permitted by applicable law, IT360 provides the website and its content on an “as available” basis.
We do not guarantee that:
- The website will always be available.
- Website content will always be completely accurate or error-free.
- Products will always be available.
- Delivery times will always meet the estimated timeframe.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
20. Limitation of Liability
To the maximum extent permitted by applicable law, IT360 will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms is intended to limit liability that cannot be limited or excluded under applicable law.
21. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, website, or applicable legal requirements.
When changes are made, we will update the Last Updated date at the top of this page.
Your continued use of the website after changes are posted means you acknowledge the updated Terms.
22. Governing Law
These Terms of Service shall be interpreted and applied in accordance with applicable laws.
Any dispute arising from your use of our website or purchase of our products will be handled in accordance with applicable law and the rights available to you in your jurisdiction.
23. Contact Us
If you have questions about these Terms of Service, please contact us:
IT360
Email: [email protected]
Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET
Saturday–Sunday: Closed
Response Time: 1–2 business days